Dispatch software that does the boring parts.
RouteIQ assigns jobs, plans routes, and keeps dispatchers, drivers, and customers looking at the same live picture. Built for small fleets that have outgrown the whiteboard.
From job to done, without the phone tag
One loop, end to end. Here's what your day looks like on RouteIQ.
Create jobs
Add jobs one at a time, in bulk, or straight from your own systems through the API. Custom fields capture what your business actually needs: gate codes, vehicle details, flights of stairs.
Assign work
Auto-assign each job to the nearest qualified driver, or place it yourself. Requirements like vehicle class and certifications are matched automatically.
Drivers run their day
The driver app shows stops, job details, and navigation. Status updates flow back as the work happens, so nobody has to call in.
Everyone stays informed
ETAs recalculate from live driver positions every 15 seconds. Customers get notified automatically, and dispatchers see delays before the phone rings.
Text your dispatch system.
Ask RouteIQ questions in plain English over SMS, WhatsApp, or a phone call. The answers come from your live operations data, not a chatbot script. What each person can ask is limited by their role: drivers see their work, dispatchers see the whole board.
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Real features. Nothing aspirational.
Everything on this page is in the product today.
ETAs that stay honest
A background engine recalculates arrival times from live driver positions every 15 seconds. When you say 8 minutes away, it's 8 minutes.
Routes with real structure
Multiple jobs per route, multiple stops per job, actions at every stop. Modeled the way the work actually happens.
Chat and calls built in
Team channels, direct messages, and voice or video calls. No more juggling personal phones.
Driver earnings, automated
Set commission rules once. Earnings calculate themselves when a job completes and payment clears through Stripe.
Geofences and zones
Draw boundaries on the map and get real-time alerts when drivers cross them. Organize dispatch by zone.
Your states, your words
Define the job stages your team actually uses: “on scene”, “in transit”, “impounded”. The workflow adapts to you, not the other way around.
Location history playback
Every GPS ping is recorded and queryable. Replay any route to settle a dispute with facts instead of memories.
An audit trail for everything
Who changed what, when, and what it looked like before. All of it recorded in an append-only log.
Notifications that know when to stop
Push, SMS, and email, orchestrated so customers hear what matters and nobody gets spammed.
API-first, not API-also
Everything the dashboard does goes through the same REST API you get. Read the developer guide or jump straight to the API reference.
Full REST API
Every capability is an endpoint, documented in an OpenAPI 3.0 spec you can generate clients from.
Webhooks
Queue-based delivery with retries, for every event that matters: job updates, payments, driver status.
API keys & applications
Register applications and scope keys to them. Build your own customer-facing experience on top.
Integrations
Stripe, Twilio, Slack, Mailgun, Firebase push, LiveKit. Configured per site, with credentials encrypted at the field level.
One platform. Your workflow.
Job states, custom fields, service types, and pricing all configure per operation, so RouteIQ speaks your language, whatever you move.
We're onboarding early customers
RouteIQ is in early access. Tell us about your operation and we'll set you up. You'll be talking directly to the people who build the product, and what you need will shape what we ship.
Your data lives in tenant-isolated storage with role-based access control, field-level encryption for integration credentials, and an append-only audit log.