Privacy Policy

Last updated: June 10, 2026

This Privacy Policy explains how routeIQ Ltd. ("RouteIQ", "we", "us") collects, uses, and protects personal information in connection with our website and dispatch software platform (the "Service").

1. Information We Collect

• Contact information, such as your name and email address when you request access or contact us.
• Account and usage data: information about how you use the Service, used to operate and improve it.
• Location data: driver GPS positions processed on behalf of our customers to provide dispatch, tracking, and ETA features.

2. How We Use Information

• To provide, maintain, and improve the Service.
• To respond to access requests and support inquiries.
• To communicate product updates you have opted in to receive.
• To protect the security and integrity of the Service.

3. How We Share Information

We do not sell personal information. We share data only with service providers who help us operate the Service (such as hosting and email providers), when required by law, or in connection with a business transfer.

4. Data Retention & Security

We retain personal information only as long as necessary for the purposes described above and protect it using industry-standard technical and organizational measures.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at hello@routeiq.app.

6. Cookies

Our website uses only the cookies necessary for it to function. We do not use third-party advertising or tracking cookies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version here and update the date above.

8. Contact

Privacy questions or requests: hello@routeiq.app.