AI for bookings and daily operations
Let customers book in conversation, ask about your jobs, or connect your own AI agents to RouteIQ Dispatch Software.
Smart booking by message
Customers describe what they need. The assistant looks up the addresses, gets an estimate from your service pricing, and creates the booking.
Customers can book by SMS or WhatsApp. Connect a messaging provider and enable booking by message in your settings.
See integrations- Customer
Can you pick up a parcel at 10 Hudson St and deliver it to 80 Broad St?
- Dispatch assistant
Standard courier is $18. Would you like me to book it?
- Customer
Yes, please.
- Dispatch assistant
Booked. Your pickup and delivery addresses are saved on the job.
Illustrative conversation. Quotes use your configured services and pricing.
Ask about the work
Look up jobs, routes, driver availability, and operational totals in plain language. Answers use your RouteIQ Dispatch Software data and follow the permissions of the person asking.
The built-in assistant uses Claude. You can connect your own Anthropic account in Integrations.
Set up Anthropic- “What’s the status of job 1042?”
- “Which drivers are available?”
- “How many jobs did we complete this week?”
Give your agents API access
Your own agents can use the same API as the Dashboard. Create bookings, work with routes, and look up customers through a dedicated service account.
- Open Settings → API keys and create a key.
- Name the agent and choose its role. The platform creates the service account for you.
- Connect your agent using the key and your site’s API address.
The key’s role determines what the agent can see and do. You can regenerate or revoke it from the Dashboard.
Connect an agent step by stepGET /api/job/search?page=1&page_size=10
Host: <your-site>.routeiq.app
x-api-key: <your-api-key>Use your site address and API key in your agent’s server-side configuration.