Guides

Plan work, configure your workspace, and connect the services you use.

New to RouteIQ Dispatch Software? Start with jobs, stops, and routes

Using RouteIQ Dispatch Software

Plan and dispatch the work.

Jobs, stops, and routes

How customer work becomes stops on a driver’s route.
Dispatch jobs and routes

Assign work to drivers and teams, manually or automatically.
Choose the right notification

Choose when to send updates, who receives them, and how.
Choose delivery software

Compare tools against the work your team actually does.

Configure RouteIQ Dispatch Software

Set up your workspace.

Manage organizations and sites

Keep company ownership, workspaces, users, and data organized.
Configure job behavior

Define service types, workflows, and the actions at each stop.
Create and import zones

Draw service areas or import boundaries for your operation.
Set pricing and earning rules

Configure customer charges and calculate driver pay.

Apps & tracking

Help people complete the work.

Set up the Customer App

Apply your brand and help customers request and manage work.
Share the tracking page

Share a secure job link or embed progress on your website.
Get drivers working in the app

Set up driver accounts, location sharing, and proof of delivery.

Mapping

Maps, search, and routing.

Set up Google Maps

Mapping, place search, and route calculations.
Set up HERE Maps

Routing, sequencing, matrices, and geocoding.
Set up Mapbox

Routing, autocomplete, and geocoding.

Communications

Messages and notifications.

Set up Twilio

SMS, inbound replies, and WhatsApp templates.
Set up Telnyx

Messaging profiles, phone numbers, and webhooks.
Set up Mailgun

Sending domains and transactional email.
Set up Slack

Send RouteIQ Dispatch Software notifications to your team’s channel.

Platform services

Payments, AI, and live calls.

Set up Stripe

Connect card payments and payouts.
Set up Anthropic

Connect an API key and choose a Claude model.
Set up LiveKit

Connect real-time audio and video.

Developers & agents

Build with RouteIQ Dispatch Software.

Create and dispatch a courier job with the API

Turn an order into a pickup and dropoff, then assign a driver.
Connect an AI assistant with MCP or REST

Read job data with the MCP connector or your own tools.
Receive delivery updates with RouteIQ Dispatch Software webhooks

Send job events to your order system without polling.

Provider pricing, quotas, and account requirements can change. Each guide links to the provider's current official documentation.

Need a hand with setup?

Contact RouteIQ Dispatch Software

Jobs, stops, and routes

Dispatch jobs and routes

Choose the right notification

Choose delivery software

Manage organizations and sites

Configure job behavior

Create and import zones

Set pricing and earning rules

Set up the Customer App

Share the tracking page

Get drivers working in the app

Set up Google Maps

Set up HERE Maps

Set up Mapbox

Set up Twilio

Set up Telnyx

Set up Mailgun

Set up Slack

Set up Stripe

Set up Anthropic

Set up LiveKit

Create and dispatch a courier job with the API

Connect an AI assistant with MCP or REST

Receive delivery updates with RouteIQ Dispatch Software webhooks