Shuttle scheduling

Plan hotel, airport, and group transfers with pickup windows, meeting points, and a stop order the driver can follow.

Passenger requests

Record the pickup, destination, requested time, contact, and meeting point for each trip.

Stop order and timing

Group the trips’ stops into a route. Allow time for boarding, check pickup windows and schedule warnings, then assign a driver and vehicle.

Setup guide
Inside RouteIQ
Route planning in RouteIQ: organize stops, inspect timing, and assign a run.
Shuttle route and pickup order · Example screen
View example settings
Dashboard · Example settings
An airport shuttle service with 10 minutes allowed at each stop by default.
Default time at each stop · Example settings

Driver instructions

The Driver App shows each stop’s meeting point and instructions. Drivers record pickup progress and complete any required forms. The office can review each trip and the full run.

Passenger updates

Share each passenger job’s tracking link for its status and latest ETA.

Setup guide
Stop 1
Hotel A · Side entrance
Stop 2
Hotel B · Reception
Stop 3
Airport · Agreed terminal
At each pickup
Read notes and record the required confirmation
Airport shuttle · Example stop order

Questions

What is the difference between a trip and a route?

A trip is one passenger request, saved as a job. A route groups stops from one or more jobs into the run assigned to a driver.

All solutions