Bookings for private drivers

Let passengers request a pickup through your website or QR code. Review the time and trip details, then assign yourself or another driver.

Website and QR bookings

Add a booking link to your website or put your QR code on a card or vehicle. Passengers sign in, enter their journey, and request a date and time.

Hotel and restaurant referrals

Leave your QR code with local hotels and restaurants, or ask them to share your booking link. Customers use it to request a ride directly from your business.

Scheduled pickups

Review the requested time before accepting the trip. Assign yourself or another driver, with the meeting point, contact, and pickup instructions.

Setup guide
Your booking link + QR code
RouteIQ Customer App settings with a customer link, company code, and downloadable QR code. Example account.
Customer chooses a time Real Customer App scheduling dialog with October 2, 2026 at 8:30 a.m. selected for an unsent example request.
Booking link, QR code, and requested pickup time · Example screens

Trip updates

Drivers see the stops and instructions in the Driver App. Share tracking or send configured updates to passengers. Customers can view their trip record and use the same booking link next time.

Setup guide
Driver App · Example job
Driver App map and current stop with customer details, instructions, and progress controls.
Assigned pickup in the Driver App · Example trip

Questions

Do passengers need to download an app?

No. The Customer App works in a browser. Passengers sign in to request a trip; mobile booking is also available.

Is the requested time automatically confirmed?

No. Review your availability before confirming the pickup.

Do I need to build my own booking app?

No. Use RouteIQ’s Customer App with your branding. White-labeling is also available. Ask about white-labeling

Private security: Security & response

All solutions