Courier dispatch software
Take pickup requests, assign couriers, and keep customers informed through delivery. Booking, dispatch, tracking, and required proof stay together in one job.
Online pickup requests
Customers sign in through your booking link to request a pickup and delivery. Your office can also enter the job, including times, instructions, and service options such as same-day or rush.
Courier assignment
Assign a job directly or group deliveries into a route. Match the courier and vehicle to the job’s requirements. Pickup instructions appear in the Driver App, along with any required scans, photos, or forms.
Delivery tracking
Customers open a tracking link to check delivery status and the latest ETA. No app or sign-in is needed. Set up notifications for the updates you want to send.
Proof of delivery
Require a photo, signature, scan, or form before the courier completes the stop. Customers can sign in to view the completed delivery and its proof.
Loading the delivery…
The video could not play here. Open the delivery video
View example settings
Courier software for one driver or a team
Start with your own deliveries, then add couriers and office staff as the work grows. Every plan includes unlimited drivers and dispatchers.
Questions
Can I use RouteIQ Dispatch Software as an independent courier?
Yes. You can manage bookings in the dashboard and carry out the work yourself in the Driver App.
Can I dispatch urgent jobs as well as planned routes?
Yes. Assign one job directly or group jobs into a route before assigning it. A direct assignment adds the job's stops to the driver's upcoming route. The dispatching guide explains direct assignment, offers, pools, and automatic dispatch.
Do customers need an app?
No. Booking and tracking work in a browser. Customers sign in to request deliveries or view completed job records; tracking needs no sign-in.
Can I change the required delivery proof?
Yes. Choose the actions for pickup or drop-off. Changes apply to new stops; existing stops keep their original requirements.