Delivery management software
Plan routes, assign drivers, and follow each delivery through tracking and proof. Keep the office, drivers, and customers working from the same order details.
Orders and routes
Create a job for each order, then group the stops into a route. Check the stop order, delivery windows, and schedule warnings before assigning a driver.
Driver instructions
Drivers see the route, addresses, and delivery notes in the Driver App. Add handling requirements, such as refrigerated transport or a particular vehicle, when the job needs them.
Order tracking
Each delivery has its own tracking link with status and the latest ETA. Set up notifications using the channels your business supports.
Delivery records
Collect the required photo, signature, scan, or form at each stop. Keep delivery issues in the job notes. The office can review an individual order or the full route.
Delivery software for a small team
Start with one driver or coordinate several routes. Dispatchers work in the web dashboard, drivers use the Driver App, and customers open their own tracking links. Every plan includes unlimited drivers and dispatchers.
Questions
Do drivers and customers both need an app?
Drivers use the RouteIQ Dispatch Software Driver App on iOS or Android to receive work and record progress. Customers can open a tracking link in a browser without an app or sign-in. See the Driver App setup guide.
Do I have to plan a route for every job?
No. Assign a job directly and RouteIQ Dispatch Software adds its stops to the driver’s upcoming route. Plan a route when you want to arrange several deliveries together.
Do all customers see the same tracking page?
No. Each job has its own tracking link. Share the link for that customer’s order.